Summary of the story

Type of business and profile of user

• Food court management, owner of the whole building.

  

Model Name: CASIO CE-7000

Installation Date:

• 3rd July, 2002

• 27 units of CASIO CE-7000
• 27 units of color CCTV camera
  (To monitor the sale of the tenant)
• 27 units of VSI PRO
  (In corporate into Casio CE-7000 to get the receipt printing data)
• 2 units of falcon DVR, each with 16 channels input to PC
  (To record the monitoring the sale of the tenant with receipt image)
• 1 copy of DOLPIN back office controller

  

What is the problem with Maju F&B management SDN BHD?

• No system at all.

• The customer is running a new food court where they need to monitor the sale of the tenant and make sure every transaction which is registered by CASIO CE-7000's. Receipt printing image data is transferred to VSI PRO and it is transferred to color CCTV camera. The monitoring the sale of the tenant with receipt image is recorded by falcon DVR.
  The total rental fee of the tenant is decided by commission basis not fixed rental. At the same time they want the tenants to operate the cash register by themselves to cut down manpower in stead of hiring cashiers. In order to prevent abuses they require a foolproof system. As this system of the above description has proven site records and the customer was very convinced by using IRC's package.

  

How did Maju F&B management SDN BHD decide to introduce Casio CE-7000?

• IRC were able to supply everything under one roof, at the same time IRC were able to provide total solution compare with their competitors.

• No argument with tenant if abuses arise, tenant themselves are happy as they do not require to be at the stall all the time as the system will help their own staffs.